Read This If You Are On eBay – Do NOT Ignore!

If you do not have an eBay account, you can ignore this post.

I was monitoring Google News site when this news splashed on.  eBay confirmed a sophisticated attack on their network which led to the compromise of private information of their customers, including usernames and passwords.

ebay-password-hackedIt is a recognized security best practice to use distinct passwords for different online services. (Watch out for our next post on best practices for password protection.) 

Unfortunately, as we all know, most users find it hard to keep track of separate credentials and tend to re-use the identical passwords, usernames, and emails for various online services.

If you are still using the same login credentials as you previously used for your eBay account, please change those passwords as soon as possible. Whatever the reason of your delay, if you have not yet done so, you should change your password as soon as possible.

It was even the headline of some major news outlet when eBay confirmed the incident.

In fact, I also received an email from eBay regarding the incident and requiring all users to change their password right away.

Here’s the content of the email:

Important – eBay Password Reset Required


Dear eBay Member,

To help ensure customers’ trust and security on eBay, I am asking all eBay users to change their passwords.

Here’s why: Recently, our company discovered a cyberattack on our corporate information network. This attack compromised a database containing eBay user passwords.

What’s important for you to know: We have no evidence that your financial information was accessed or compromised. And your password was encrypted.

What I ask of you:
Go to eBay and change your password. If you changed your password on May 21 or later, we do not need you to take any additional action at this time.

Changing your password may be inconvenient. I realize that. We are doing everything we can to protect your data and changing your password is an extra precautionary step, in addition to the other security measures we have in place.

If you have only visited eBay as a guest user, we do not have a password on file.

If you used the same eBay password on any other site, I encourage you to change your password on those sites too. And if you are a PayPal user, we have no evidence that this attack affected your PayPal account or any PayPal financial information, which is encrypted and stored on a separate secure network.


More information about the incident:

But BEWARE on changing your password. Don’t ever change your password from an email asking you to change by clicking on any links within the email. Scammers send fake email prompting users to change password.

It will only take a few minutes to change your password so it’s better to be safe now and guard your precious hard earned money in your eBay account!


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